Managed Desktop

Welcome to our Managed Desktop service, designed to keep your PCs and laptops healthy so you can concentrate on growing your business.

Common issues we help you solve include:

Reducing downtime
Improving system performance
Updating your software
Overcoming lack of in-house IT resource
Keeping your PCs and laptops working
Installing updates and upgrades

Our Managed Workstation service consists of three areas: Monitoring, Maintenance and Support.

 

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This three step service helps you look after the following:

  • Backup
  • Anti-Virus
  • Disk Space
  • Networking
  • External Websites
  • Security
  • Email System
  • Hardware
  • Performance

The advantages of this new service offering is;

  • No more need for you to filter trouble calls prior to calling us, because this is an unlimited remote support service.
  • This frees up your time so you can get your primary job done!
  • Each employee can initiate a request for technical assistance by email, telephone or thru our NEW ticketing portal.
  • Tickets are logged against the workstation and person, so we can determine troublesome hardware.
  • Limits the cost of support to a fixed monthly amount!
  • The cost for this service is based upon the number of workstations that you have, not the amount of employees.

How do I get started?

Getting started is quick and easy. Many of our customers opt for the monitoring service first. This helps us build up an understanding of your current IT systems so we can work with you to improve performance and help you work smarter.

You can even opt for our 30 days Try Before You Buy program.

To get set up and to start enjoying the benefits of Managed Desktop, simply call us on 604-925-8106 or email support@acsl.ca

What Our Client Says...

"“We saved $13,590.00 on a $14,250.00 project! That’s a 95 % savings. We could not have afforded to upgrade all of our software without taking advantage of the software donation program offered by Aboriginal Computer Solutions Ltd.”"

IRSSS(Indian Residential School Survivors Society)